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Our aims and objectives

Why Gateway Care?

Gateway tea party

Gateway has been serving the local community in the East End for the last ninety years. A commitment to excellent service and improving lives is at the heart of everything we do. We have extensive knowledge of the area and its residents that informs all of our work.

As a small care provider of just two residential homes, we are able to provide a focused and personalised service to all residents. Senior managers are visible and approachable and try to build individual relationships with each resident. 

Our provision of residential care is just one of our services aimed at helping local older people live happy and healthy lives. In addition to residential care we provide retirement living housing, older persons shared ownership and run a successful Winter Warmers programme of home visits for the over 70s.At Gateway we are proud of our offer to older people and continually strive to improve to be even better.

Our service offer

The services we provide at Peter Shore Court and Pat Shaw House are designed to enrich the lives of residents. We want residents to live a fulfilling and independent life.

Their needs are met through the delivery of quality services that support individuals to achieve their aspirations and celebrate individuality. Residents at both our homes are encouraged to take control of their lives and make informed decisions about how they wish to live.

 

Care Homes Customer Survey 2017

95% of our residents say they are happy living in our care homes

94% of residents say they feel safe

83% say that staff treat them well