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After nine years of being unemployed, Nadia has found part-time work at the Office and General Environment Services. The STEP programme has benefited Nadia so much that she has decided to continue with the programme until she finds a position in retail or customer service.

Nadia said: “I have really enjoyed the STEP sessions and have taken so much from it. I feel more confident in myself and have found a part-time job! I would recommend this course to anyone who would like help and support with finding work.”