Day to day repairs
The Homeworks team is dedicated to providing you with a fast responsive service for day to day repairs.
You can book a day to day repair by calling 020 8709 4300 during normal working hours, Monday to Friday 9am to 5pm. Speak with one of our customer services operators and to our out of hours repair contractor at all other times (including public holidays).
We may ask you a number of questions to help us fully understand the extent of your repair request. This will help us to dispatch a Homeworks repair operative with the right skills and experience and with the right tools and materials to carry out the works
We aim for a first time fix, however, if works cannot be completed in one visit we will agree a new appointment with you there and then. Not all repairs will be the responsibility of Gateway so you may be charged for some repairs. For a copy of our recharge policy you can contact us.