Defects

A building defect is the failure of a component of a building, the poor performance of materials and inadequate workmanship. It is your responsibility to report what you think may be a defect. You should report all defects within the defects liability period. In this page you can find the answers to some of the most common questions about defects.

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What are not considered defects?

The following are not considered to be a defect:

  • Loss of water, electricity or gas supply (if by supplier);
  • Blocked toilets or drains;
  • Third party damage;
  • Wear and tear and vandalism;
  • Expiration of consumable products such as light bulbs, smoke alarm batteries and
  • Shrinkage cracks up to 2mm.
  1. Defects FAQ's