Pest control

We will come to your home and treat any infestations of:

  • rats
  • mice
  • cockroaches
  • bed bugs
  • pharaoh ants.

We will treat the above free of charge.

We also offer to deal with fleas and wasps at a cost of £40. There is no charge for the unwaged or residents on benefits or pensions but, proof is required.

What you can expect from our pest control service

We will:

  • make sure that someone is available to take calls between 9am and 5pm weekdays;
  • respond to your request by providing a morning or afternoon appointment and
  • investigate the cause of the pest infestation you are experiencing.

You should:

  • contact us as soon as you can if you know you can't keep an appointment;
  • report the pest problem to us as soon as you can, as it may reduce the time it takes us to rid you of the pest;
  • if the pest problem comes back after the treatment is finished, let us know as soon as you can;
  • tell our contractor as much about the problem as you can;
  • follow the advice or instructions given to you and
  • accept that investigating and treating can take time.

Please note the above service is for Gateway tenants only. If you are a shared owner or leaseholder, you will need to contact a private pest control company. Gateway will deal with any communal infestations.