Resident Forums

Tenants’ Forum

The Tenants’ Forum is a newly formed forum representing Gateway tenants and is established to act as the main consultative forum for tenants in relation to policy and procedures affecting Gateway tenants.

The Tenants’ Forum's main purpose is to work with Gateway as a service user panel to influence how services are run and help to drive up performance.

  • Work with Gateway on matters relating to tenant services with the joint aim of driving continuous improvement
  • Ensure that the views of  Gateway tenants are represented and
  • Act as a forum for recognised Tenants and Residents’ Associations and Tenants' Groups to discuss key issues. 

The Tenants’ Forum meets quarterly and is open to all Gateway Tenants.

Influence rating: medium                  Time rating: 2 hours every 3 months

Sheltered Housing Forum

The Sheltered Housing Forum is the main consultative group representing sheltered residents and meets every three months and is open to residents from all our sheltered-housing schemes.

The Sheltered Forum meetings take place at our Head Office and attendance at meetings are good and range between 15 and 20 residents.

The key aims are to represent sheltered residents’ interests on all matters relating to the service, including policies and practices affecting Gateway sheltered properties.

  • Provide a strategic forum for sheltered residents
  • Opportunity for individual residents to communicate and discuss issues of common concern.
  • Consider and respond to consultations about any matters affecting sheltered residents.
  • Review any existing or future policies and procedures likely to affect sheltered residents living in Gateway properties.

Influence rating: medium            Time rating: 2 hours every 3 months

Leaseholders’ Panel

The Leaseholders’ Panel is a newly formed panel representing Leaseholders and shared owners and is open to all Leaseholders and shared owners.

The Leaseholders’ Panel’s main purpose is to work with Gateway as a service user panel to influence how leasehold services are run and help to drive up performance.

  • Work with Gateway on matters relating to leasehold services with the joint aim of driving continuous improvement 
  • Act as the point of contact between the body of leasehold residents and Gateway
  • Report back to leaseholders and bring the views of leaseholders forward to the Panel.
  • Meet quarterly

Influence rating: medium         Time rating: 2 hours every 3 months

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