Residents' handbooks

Updated: 11 May 2011

Our handbooks provide lots of useful information that help residents get the most out of Gateway, including:

• our standards of service;
• your rights as a Gateway resident;
• what happens when you move in;
• repairs and maintenance;
• how to get involved with Gateway;
• your rent and money matters;
• being a good neighbour and
• moving home.

Handbooks

Residents' handbook (general needs) (629 KB)
Sheltered residents' handbook (788 KB)
Handbook for shared owners and leaseholders (534 KB)

Other language versions

Sheltered handbook - Somali (Buugyaraha dadka deggan guryaha) (787 KB)
Sheltered handbook - Bengali (0.9 MB)

Residents' handbook - Somali (Buugyaraha Dadka Deggan) (616 KB)
Residents' handbook - Bengali (679 KB)

Printable version