Gateway to Change

At Gateway Housing Association, we have made a larger commitment than the standard regulatory requirement to implement and have meaningful engagement. As part of this, we launched 'Gateway to Change' in 2021. This was our first survey focusing on how we engage, improve, and involve you in our services. Over six weeks, a total of 175 surveys were completed. We've analysed the results and want to tell you about the next stage of this exciting journey.