General Enquiries
If you need help, advice or would like to speak to us about our services, our Customer Resolution Team is here to help.
Our Customer Resolution Team is your first point of contact for general enquiries about your home or our services.
We can help with:
- Repairs and maintenance enquiries
- Rent and service charge queries
- Anti-social behaviour reports
- Estate and communal area concerns
- Housing and tenancy enquiries
- Complaints and feedback
- General advice and support
You can contact us by:
Tel : 020 8709 4300
Email: customerservices@gatewayhousing.org.uk
Our team will make sure your enquiry is directed to the right service area and responded to as quickly as possible.