1. Home

  2. About us

    1. Our Purpose and Vision
    2. Our Performance
    3. People at Gateway
      1. Our Board
      2. Our Executive Management Team
    4. Publications
      1. Annual Reports
      2. Corporate Strategy
      3. Gateway Gazette
      4. OpenDoor Newsletter
      5. Resident Handbooks
    5. Equality and Diversity
    6. Contact Us

  3. Residents

    1. MyGateway Portal
    2. Your home
      1. Your tenancy
      2. Moving in
      3. Moving home
      4. Contents Insurance
      5. Waste disposal
      6. Personal security
      7. Stock condition surveys of your home
      8. Estate cleaning
      9. Keeping warm in winter
      10. Parking on our estates
      11. Useful Housing Forms
    3. Estate Inspections
    4. Building and Fire Safety
      1. EWS1
    5. Simple DIY
      1. How to clean a u-bend/trap
      2. How to replace a toilet seat
      3. How to change a cylinder lock
      4. How to unblock a sink or basin
      5. How to replace tap washers
      6. How to turn off your water supply
      7. Fat Waste
      8. Reducing Condensation
    6. Report a repair
      1. Your Responsibilities
      2. Repairs and Maintenance
        1. Repairs Appointments
        2. Communal and Cyclical Repairs
        3. Asbestos
        4. Estate Services
        5. Decent Homes
        6. External Decorations
        7. Gas Safety
        8. Pest Control
      3. Repair Timescales
      4. Repair Recharges
      5. Day to Day Repairs
      6. Disabled Adaptations
      7. Gas Servicing
      8. Contractor code of conduct
    7. Wellbeing and welfare
      1. Domestic violence
      2. Welfare reform
      3. Here to help
    8. Rent
      1. Make a payment
      2. Debt advice
      3. How we set your rent
    9. Anti-social behaviour
      1. Being a good neighbour
      2. Report anti-social behaviour
    10. Residents FAQs

  4. Homeowners

    1. Re-Sales
    2. Service charges
    3. Staircasing
    4. Lease extensions
    5. Re-mortgaging
    6. Shared Ownership Transfer
    7. Maintenance
    8. Gas servicing
    9. Estate services
    10. Leasehold FAQs

  5. Get involved

    1. Check out Involvement Offers
    2. Resident Involvement News
    3. Have Your Say
    4. Resident Involvement Strategy
    5. Gateway to Change
    6. Workshops

  6. News

  7. Jobs

    1. Our latest vacancies
    2. Benefits of working for Gateway
    3. Learning and Development
    4. STEP - Support To Employment Programme
    5. Apprenticeship Scheme

  8. Contact us

    1. Stay in touch
    2. Compliment us
    3. Make a complaint