We continuously carry out external decorations, including painting the outside of properties, window frames and doors.
We aim to:
- Redecorate external areas every seven years
- Publicise the annual cyclical redecoration programme
- Consult you where possible and aim to confirm any choices (for example about which tiles or flooring you prefer) before the work begins
- Let you know the scope of works and the contractor’s details by letter before the work starts
- Ask our contractors to let you know the start date of the work
- Ask you to fill in a satisfaction survey.
We ask that you:
- Clear the area where the work is taking place
- Allow the contractor access to do the work
- Are tolerant of any disruption that the work may cause
- Fill in the satisfaction survey within one week.
For more information about external decorations, please contact us on 020 8709 4300.