Make a complaint

Complete our webform below to make a complaint. 

We will acknowledge we have received your complaint within five working days, and we will investigate and send you a full response within ten working days.

Personal details

Note: Questions marked by * are mandatory

*This is a mandatory field. First name of complainant:

*This is a mandatory field. Surname of complainant:

If other, please let us know who you are:

*This is a mandatory field. Address:

*This is a mandatory field. Telephone number:

*This is a mandatory field. Email address:

*This is a mandatory field. Please provide details of the complaint, including the date that the complaint occurred.

How would you like to have the complaint resolved?

	Yes	No
*This is a mandatory field. Do you agree to give consent for the information in the form to be discussed by Gateway Staff
*This is a mandatory field. Please confirm the information you have provided is accurate to the best of your knowledge