Service charges

What are service charges?

We charge a service charge to leaseholders for the management, maintenance and upkeep of your block or scheme and the communal grounds.

This charge is shown in your lease.

How are charges set?

We set your service charge costs and calculations depending on the services we provide to your scheme. For example, this could include communal cleaning, maintenance, gardening, external and communal repairs. It will also include costs for management, a sinking fund for long-term maintenance and buildings insurance. All these charges are included in the annual service charge budget.

When are the budgets set?

The service charge budgets will be calculated annually, from 1 April to 31 March.

We will discuss with leaseholders from each scheme what services they want provided for the coming year. Leaseholders will receive a breakdown of the costs together with notification of your rent (if you are a shared owner) by 28 February.

How do you collect service charges?

You can pay your service charge by Direct Debit, cheque or standing order. Please contact us for more details.