Resident Engagement and Involvement Strategy

Gateway partner speaking to a customer

As a community housing association our resident engagement is more than just a regulatory requirement but is rooted in our mission to support communities to thrive.

We are committed to ensuring that our services are tailored to meet the diverse needs of our community. We want to provide opportunities that engage and involve all our residents because a thriving community is one where everyone's voices are heard.

Click here to read our Customer Engagement Strategy.