Our Purpose and Vision

We're committed to making sure we’re a great landlord by offering affordable, well-maintained and managed homes.

We’re also focused on building more homes so as many people as possible can meet their housing needs in this wonderful part of London.

The name Gateway is a reflection of:

  • Our belief that decent affordable housing is the gateway into a good quality of life for people on below average incomes
  • Tower Hamlets having traditionally been a gateway for migrant communities entering the UK
  • Gateway Housing operating in East London, which forms part of the Thames Gateway region.


To provide great homes for people in East London and to support communities to thrive.


People will want to live in a Gateway home

People will want to work at Gateway


  • Proud
  • Ambitious
  • Customer Focussed
  • Enthusiastic

Strategic Objectives

Well build Trust through:

  • A sector leading approach to engaging with residents
  • Upper quartile resident satisfaction measures

We'll build Quality through:

  • Building as many new affordable homes as possible
  • Homes which people feel safe and proud to live in

We’ll build strong Performance through:

  • A fantastic place to work 
  • A well run business with capacity to grow