Support for anyone experiencing domestic violence

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We believe everyone has the right to feel safe in their home. If you or anyone you know is experiencing any form of domestic violence or abuse we've highlighted here all the places you can go for support.

Domestic Abuse

In an emergency, you should always call 999

If you are in danger and unable to talk on the phone, call 999, and then press 55. This will transfer your call to the relevant police force who will assist you without you having to speak.

Safety advice if you are living with your abuser

  • Keep your phone charged and on you at all times
  • Ensure phone credit is topped up
  • Keep away from the kitchen if trying to find a safe space / avoid your abuser
  • Speak to a trusted neighbour about the situation and ask them to call 999 if they hear loud noises/arguments
  • At the first sign of abuse call 999 for help

The Women's Aid website has safety advice and a COVID-19 safety guide

If your abuser has access to your phone/internet access, please delete your browsing history after you have visited the site.

Worried about a friend or neighbour?

If you are worried that your friend or neighbour is experiencing domestic abuse you can:

You could be the person that makes a difference.

Detailed below are links to some useful resources for anyone dealing with domestic violence issues or worried about a friend or relative.

Local ServicesTower Hamlets 1 stop shop

Click the links below for local support services in each of the Boroughs we operate in. 

National Services

Citizens Advice has a full list of organisations that help ALL victims of Domestic Violence

National Domestic Violence Helpline: 0808 2000 247; A 24hr Freephone helpline that is available 7 days a week.


Refuge: Provide safe, emergency accommodation through a network of refuges, including specific services for women from minority ethnic communities and cultures.

Telephone: 0808 200 0247 (24 hours)


Women’s Aid: Their website provides a The Survivor's Handbook which provides a range of information including legal and housing advice, tips on how to create a safety plan and advice for people with special housing needs. It's available in 11 languages and in audio. 

They also run a website to support children and teenagers who may be living in a home affected by domestic violence, or in a violent relationship themselves.

Telephone: 0808 200 0247 (24 hours)


Action on Elder Abuse: This charity gives confidential advice and information to older people who are victims of violence or abuse as well as offering advice to anyone worried about older friends or relatives. 

Helpline: 0808 808 8141 (freephone 9-5 Monday to Friday)

Tel: 020 8835 9280


National Stalking Helpline: Provides advice on how to deal with any type of stalking behaviour. You can request support in any language via their website.

Helpline: 0808 802 0300 (free on most major mobile networks)
Open 9.30-4 Monday to Friday


Honour Network Helpline: A national helpline run by Karma Nirvana, a charity which supports victims and survivors of forced marriage and honour-based abuse.

Helpline: 0800 599 9247 (9.30-5 Monday to Friday)


Rape Crisis: Their website provides contact details for centres and gives information about rape and sexual violence for those directly affected and those supporting victims of rape and sexual assault.

Rape Crisis (England and Wales) National Freephone Helpline: 0808 802 9999 (12-2.30 and  7-9.30 every day)