Turning off your water supply
![Turning off your water supply](/media/images/versions/img94joktmu71943.gif)
Stop Valves
Every house or flat should have one main stop valve, which can be used to turn off the water in an emergency. These valves can be found:
- In a duct near the entrance to the house or flat
- Underneath the floorboards near the front door
- Underneath the kitchen sink
- Underneath the stairs in a cupboard
Other valves, which turn off individual appliances can be found:
- Under the bath, basin or sink; in an airing cupboard or in a duct casing.
How to turn the valve off
- Check to see if a service valve is fitted on the supply pipe to the tap.
- If so, the water can be turned off temporarily.
- To turn off, turn the screw on the valve a quarter turn.
Before contacting us to book a repair, please check the repairs responsibilities to check who is responsible. Please contact us to book the repair here.