Policies

Father and son walking outside

Find our key customer policies below.

If you require a physical copy of this policy or need it in an alternative format, please get in touch with us.

Aids and Adaptations Policy

Aids and Adaptations Policy (Accessible Version)

Anti-Social Behaviour Policy

Anti-Social Behaviour Policy (Accessible Version)

Complaints Policy 

Compensation Policy

Domestic Abuse Policy

Domestic Abuse Policy (Accessible Version)

Disrepair Policy

Home Improvements Policy

Mobility Scooter Policy

Mobility Scooter Policy (Accessible Version)

Neighbourhood Management Policy

Safeguarding Adults at Risk Policy

Safeguarding Adults at Risk Policy (Accessible Version)

Service Charges Policy

Tenancy Management Policy

Tenancy Management Policy (Accessible Version)

Unacceptable Behaviour Policy 

Unacceptable Behaviour Policy (Accessible Version)