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  1. Residents

    1. Renting
      1. Make a payment
      2. Managing your home
        1. Rights and Responsibilities
        2. Rent and service charges
        3. Tenancy types
        4. Tenant FAQs
        5. Cost of Living
      3. Keeping your home safe
        1. Repairs
        2. Building safety
        3. Fire Safety
        4. Damp and mould
        5. Compliance and access
      4. Anti-social behaviour (ASB)
        1. Report ASB
      5. Moving home
        1. Succession
        2. Transfers
        3. Mutual exchange
    2. Homeowners
      1. Estate Inspections
      2. Repair responsibilities
      3. Leasehold service
      4. Service charges explained
      5. Homeowner FAQs
    3. MyHome portal
    4. Get involved
      1. Your Feedback
      2. Resident panels
      3. Community Investment
      4. Resident Stories
    5. Buying with us
      1. Homes for sale
      2. Shared ownership
      3. Staircasing
      4. Resales and conveyancing
    6. Requests and complaints
      1. Data Subject Access Request
      2. STAIRS reports
      3. SAR and transparency
      4. Complaints
  2. Corporate

    1. About Gateway
      1. Who we are
      2. Executive team
      3. Our Board
      4. 100-Year history
      5. Homes and communities
      6. Strategy - Gateway 2030
    2. Performance and reporting
      1. Tenant Satisfaction (TSMs)
      2. Annual reports
      3. Financial statements
      4. Regulatory judgements
    3. Press and news
    4. Governance
      1. Risk and assurance
      2. Regulatory standards
      3. Subsidiaries
      4. Policies
      5. GDPR
    5. Procurement
  3. Careers

    1. Working at Gateway
    2. Open positions
    3. Benefits
  4. Contact us

    1. General enquiries
    2. Media enquiries

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Registered as a society under the Co-operative and Community Benefit Societies Act 2014 
No.10433R and the Regulator for Social Housing No. L0517. A member of the National Housing Federation.

Contacting us

Gateway Housing Association
409-413 Mile End Road, London E3 4PB

Email:
customer.services@gatewayhousing.org.uk

Telephone : 0208 709 4300 or
Freephone: 0800 052 9922

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