Mutual exchange

A mutual exchange is when two or more people living in social housing agree to swap homes. Before anyone moves, you'll need permission from all the landlords involved. 

Swapping your home via a mutual exchange could be a good option for you if: 

• You have a secure or assured tenancy 
• Your rent account is clear 
• Your home is in good condition 
• There are no legal issues affecting your tenancy. 

There are some circumstances where we may not be able to give permission for an exchange, this might be: 

• Serious tenancy breaches  
• The home you want to move to has more bedrooms than your household needs. 

Once you've decided a mutual exchange could be right for you, you'll need to find someone who wants to swap homes with you. 

HomeSwapper is an online service that can help you find people looking to exchange their social housing home. HomeSwapper is free for Gateway customers. You can use it to search for homes and find possible swaps. 

Find a home on HomeSwapper

New to HomeSwapper? 

If you haven't used HomeSwapper before, you can find help with getting started: 

Watch the HomeSwapper registration video:

When you're asking to swap your home, you need to:

• Find someone you'd like to swap homes with 
• Let us know you'd like to apply for a mutual exchange 
• Give us any information we ask for to help us consider your application. 

Please don't move or make arrangements to exchange homes until you have written permission from all the landlords involved. 

When you have let us know about you'd like to swap your home, we will:

• Review the tenancy details 
• Arrange any inspections that are needed 
• Contact the other landlords involved 
• Let you know the outcome in writing.