Tenancy types
Your tenancy agreement explains your rights and responsibilities as a Gateway resident. It also tells you what type of tenancy you have. If you are unsure what type of tenancy you have, you can check your tenancy agreement or contact us for help.
Why tenancy types matter
Your tenancy type can affect:
- How your rent is set
- Some of your legal rights
- The rules that apply to your tenancy
Assured tenancy
Secure tenancy
Secure tenancies offer similar protections and rights, although they differ from assured tenancies in some legal ways.
What’s the difference?
While there are some legal differences between tenancy types, we aim to provide the same level of service and support to all residents.
One of the main differences is how rent is set and reviewed. Depending on your tenancy type, there may also be differences in certain legal rights, such as succession rights, the right to take in a lodger, exchange your home with another tenant, or the process we follow if legal action is required.
For most residents, these differences have little impact on their day-to-day experience. Regardless of your tenancy type, you can expect the same commitment from us in maintaining your home, supporting you with your tenancy, and helping you sustain it successfully.
Find out more
If you’re not sure what type of tenancy you have or what it means, please contact us:
- Email: customer.services@gatewayhousing.org.uk
- Phone: 0208 709 4300
- Letter or in person: Gateway Housing Association, 409-413 Mile End Road, London, E3 4PB
- MyHome Portal