How is the decision made on who should do the work?
We are required to work only with contractors who can meet our criteria for experience, financial stability and quality. We will use new contractors only if they meet these standards. Commercial contractors cannot have any connection with our staff. Competitive tenders are required for major works. We will usually choose the one quoting the lowest price, subject to their compliance with the other criteria referred to, but would stress that price is not the only consideration in appointing contractors. If we appoint a contractor who has not provided the lowest quote, then we will explain why.
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