1. Home

  2. About us

    1. Our Vision and Mission
    2. People at Gateway
      1. Our Board
      2. Our Executive Management Team
    3. Our Performance
    4. Publications
      1. Annual Reports
      2. Open Door newsletter
      3. Resident Handbooks
    5. Equality and Diversity
    6. Contact Us
  3. Find a home

    1. Buy a home
      1. Right Buy/Right to Acquire
      2. Private Sale
      3. Shared Ownership
        1. Resale
        2. Staircasing
    2. Rent a home
    3. Sheltered Housing
      1. Our Sheltered Schemes
      2. Asian and Somali elder schemes
  4. Residents

    1. Your home
      1. Your tenancy
      2. Moving in
      3. Moving home
      4. Waste disposal
      5. Personal security
      6. Estate cleaning
      7. Keeping warm in winter
      8. Parking on our estates
      9. Useful Housing Forms
    2. MyGateway Portal
    3. Report a repair
      1. Your Responsibilities
      2. Repairs and Maintenance
        1. Communal and Cyclical Repairs
        2. Aids and Adaptations
        3. Asbestos
        4. Estate Services
        5. Decent Homes
        6. External Decorations
        7. Gas Safety
        8. Pest Control
      3. Repair Timescales
      4. Repair Recharges
      5. Day to Day Repairs
      6. Disabled Adaptations
      7. Simple DIY
        1. How to clean a u-bend/trap
        2. How to replace a toilet seat
        3. How to change a cylinder lock
        4. How to unblock a sink or basin
        5. How to replace tap washers
        6. How to turn off your water supply
        7. Fat Waste
        8. Reducing Condensation
      8. Handy Person Service
      9. Gas Servicing
      10. Contractor code of conduct
    4. Rent
      1. Make a payment
      2. Debt advice
      3. How we set your rent
    5. Welfare and Benefits
    6. Anti-social behaviour
      1. Being a good neighbour
      2. Report anti-social behaviour
  5. Homeowners

    1. Re-Sales
    2. Service charges
    3. Staircasing
    4. Lease extensions
    5. Re-mortgaging
    6. Maintenance
    7. Gas servicing
    8. Estate services
    9. Leasehold FAQs
  6. Get involved

    1. Resident Scrutiny Panel
    2. Repairs Panel
    3. Resident Forums
    4. Resident Associations
    5. Mystery Shopping
    6. Resident Approved Group
  7. News

  8. Jobs

    1. Our latest vacancies
    2. Benefits of working for Gateway
    3. STEP (Support To Employment Programme)
  9. Contact us

    1. Make a complaint
    2. Compliment us