Estate Cleaning

Our estate cleaning charter sets out what standards you can expect from us. This is an important step towards continuously improving the services we provide to you, our residents.

We aim to provide a helpful, friendly and polite estate service to all residents, and to be responsible for our actions.

We will go to local resident group meetings and carry out estate inspections every eight weeks with the caretaker, estate services manager, housing officer, residents, contractor and managing agents (if appropriate) to make sure that we are responsible for the service we provide.

Your cleaner or caretaker’s hours of work are Monday to Friday, 9am to 5pm. We will display when they will be on your estate on your block’s noticeboard.

More information

Estate Cleaning Charter