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Customer Service Standard Commitment

Gateway is committed to providing the highest standard of customer care possible.

That's why we have developed a new set of standards which our residents can expect from us.

Our goals are:

  • To put the customer first
  • Get things right, first time, every time
  • Keep customers informed and make sure we do what we say
  • Listen to our customers and act on feedback to improve

Download your copy of the Customer Service Standard Commitment here:

Customer Service Charter 

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