Leaseholder FAQs
Here you will find answers to many of the frequently asked questions we get from our leaseholders.
- What is a block charge?
- What are actual service charges?
- What is the First Tier Tribunal?
- Can I replace my existing windows?
- Why should I pay for bulk rubbish to be collected?
- What are estimated service charges?
- How do I know if the service charges for homeowners are reasonable?
- Do I have a separate major works account?
- When can I expect to be consulted about work to be carried out to the property or estate?
- If I do not agree with my service charges do I have to pay them?
- If I have an issue regarding any service I receive from Gateway, how do I raise it?
- When will I receive my estimated service charge?
- What dates does the financial year run from and to?
- How is the decision made on who should do the work?
- Where can I obtain independent financial advice?
- What is an estate charge?
- Can I sublet my flat?
- Is there any limit to the costs of major repairs and maintenance?
- How do I get a breakdown of my service charges?
- Can I keep pets?
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Can I sublet my flat?
If you are a leaseholder of a shared ownership property you are not allowed to sub-let your flat under the terms of your lease.
Other non shared ownership leaseholders are able to sublet but there is a minimum sub-let of 12 months. It is worth bearing in mind that your home insurer and any mortgage company will usually stipulate that you must inform them of your sub-letting.
Short term lets such as Airbnb are not allowed under the terms of any Gateway leases. If you have a mortgage it is highly likely that you will have to notify your lender and your home insurer.
If you are allowed to sub-let under the terms of your lease you must give us a correspondence address in England or Wales. Your tenants must not cause any nuisance to their neighbours, if they do action will be taken against you for breach of your lease. Additionally, your tenants must abide by the other terms of your lease.