Crane Collapse Incident in Bow East London.
Latest Update: 02 June 2021
On Wednesday 8 July 2020, a crane from a neighbouring Swan Housing Association development site in Bow, East London collapsed onto properties including homes owned by Gateway Housing Association in Compton Close. Tragically, a person lost their life and four people were injured. Everyone at Gateway is shocked and saddened by this terrible accident. Our thoughts and condolences are with the family and friends of the deceased.
We have been working closely with affected residents, and when it is safe they have returned to their homes or have been rehoused into suitable accommodation. We ensure all the work necessary is carried out before people return home, and are continuing to work on affected properties where we are able to do so, ensuring that residents homes are clean, safe and habitable.
Our team continue to remain in regular contact with residents to provide updates and support.
At the time of the incident, 46 households were evacuated. As of 04 June 2021, all households have returned home or have moved permanently.
Swan Housing/Keltbray Group Update:
View/Download update letters from Swan Housing Association/Keltbray Group
Update from London Borough of Tower Hamlets:
Updates regarding the incident, which also includes the support available through the council.
Please view these here:
August Update Published: 6 August 2020
September Update Published: 4 September 2020
Support for residents:
We have a dedicated team to provide assistance and support to the residents affected. Please ensure that we have the correct contact number for you.
You can contact us on 020 8709 4300 or email firstname.lastname@example.org to update your details.
British Red Cross Support Line
This is to support people who are finding it hard to cope. They have friendly volunteers answering calls that can give you emotional support, or direct you to other people or local services should you need them.
And if you just want to talk, they are there to listen.
Phone number: 08081964051
Opening times: 10 am – 6 pm daily
NHS and other services
If you need to, you can contact your GP on the usual number during surgery hours. Outside of surgery hours, you can call NHS Direct 111, and the team will direct you to the most appropriate care.
Residents' Support Scheme
The Tower Hamlets Residents' Support Scheme is designed to help residents who are either in or at risk of being in crisis or are in need of immediate help and have no source of financial support available to them. For more information please email email@example.com or call 020 7520 7217.
Tower Hamlets Support for families
Tower Hamlets children’s centres can offer support for families by appointment only for face to face support within their children’s centres. Families can contact the managers to arrange a time to visit. In the current circumstances, they are offering pre-booked appointments only rather than drop-ins.
- They can offer space to play for children 0-7, with a range of activities
- Resources for children 0-11 can also be delivered upon request
- 121 discussions for families with our staff to help with anxiety, stress, and coping during this difficult time
John Smith Children’s Centre
90 Stepney Way
Deborah Wooding - Area Early Intervention Lead
020 7364 0537
Chrisp Street Children’s Centre
23-27 Market Way
Margy Creber - Area Early Intervention Lead
0207 364 2856/0661