Gateway Residents’ Voice is up and running
Gateway Residents’ Voice, our new strategic residents' group, plays a key role in shaping and improving the services we provide.
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Gateway Residents’ Voice, our new strategic residents' group, plays a key role in shaping and improving the services we provide. Acting as an advisory board, the panel strengthens the relationship between residents, our executive team, and the board.
The group meets quarterly and reviews our performance, raises service concerns, identifies trends, and helps us to focus on what matters most to residents. Their insight and feedback help shape decision making and ensures residents’ experiences are always at the heart of what we do.
If you have ideas, concerns, or feedback you would like Gateway Residents’ Voice to know about, we would love to hear from you.
Please contact customerexperience@gatewayhousing.org.uk to share your views and help share the future of Gateway Services.