Customer and Complaints Feedback Newsletter

We are thrilled to show you our new Complaints and Customer Feedback Newsletter.

We're encouraging our residents to engage with the team to provide feedback on their service experiences or highlighting any service improvements that they feel could enhance the complaints process.

Click here to view our latest Customer and Complaints Feedback Newsletter

View our newsletters:

August 2024

May 2024

February 2024

November 2023 

How can I contact the Complaints and Customer Feedback Team?

If you have any feedback, contact our Governance and Executive Support Manager, Katy Marx, at 07810 268467, or email any of the team members at  complaintsandresponses@gatewayhousing.org.uk