Connecting Our Community With Our Computer Literacy Scheme

It was found that the most common reasons for people aged 65 and over not using the Internet were:
- A lack of skills
- A lack of trust in the internet
- A lack of access to good enough equipment and/or broadband access
“Older people without digital skills lose access to key services such as banking, shopping and health services, as well as communications platforms that keep people connected.”
Age UK
Gateway is committed to ensuring that our residents stay connected with their community, and one way we do this is through our Computer Literacy Scheme.
The initiative aims to:
- Enable older people to keep up with technology as it changes.
- Increase older people’s trust and confidence in carrying out online activities, including staying connected with their families and friends.
- Improve digital inclusion.
Through our Computer Literacy Scheme, our residents learn how to use the internet for various purposes, such as accessing support and staying in touch with friends and family.
Some of our dedicated learners at one of our residences were awarded certification for their hard work and determination over the past several weeks.
“Learning how to use the computer has been great! I can now check my pension and pay my bills independently."
Ismail, a graduate of our Computer Literacy Scheme
Gateway is committed to ensuring digital inclusion for all our residents, no matter their age or background.
“It’s been fantastic to welcome over 80 of our residents onto the Computer Literacy Scheme and see them growing in confidence using computers and online activities. Promoting digital inclusion and communication has so many benefits for our customers and it was great to see so many rewarded with a certification…well done to all who took part.”
David Lansdown, Transformation and Customer Experience Lead