1. Contrast:

Re-opening of Reception at Mile End Road Office

With the lifting of lockdown, we have decided to re-open the reception, but with Covid 19 still prevalent, we are doing so with the health and safety of staff and visitors to the office in mind.


The reception will re-open on Monday 8 November 2021, Monday to Friday 9.00 am to 5.00 pm by appointment only. This will allow us to manage and limit the number of visitors to the office and keep everyone safe.


Please do not book or attend an appointment if you have the following symptoms a high temperature, a new, continuous cough and a loss or change to your sense of smell or taste.


You will be required to wear a mask when attending your appointment and sanitise your hands on entering the reception. In addition, the interview rooms will be thoroughly sanitised before and after each appointment.


We ask that you continue to contact us by phone on 020 8709 4300 or email

Unless you have an appointment with a member of staff, please do not attend the office. We continue to work in the office on a rota basis and may not have anyone available to see you.


We understand the difficulties you may be experiencing during this time and ask that you consider our staff and treat them with respect.


Thank you for your continued support, patience and understanding.